Privacy Policy

At bigredbox Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we may collect, how we use and protect it, and your rights in relation to your personal data.

Information We Collect

We may collect personal information from you when you use our website or services. The types of personal information we may collect include:

  • Name and contact information, including email address and phone number.
  • Business-related information, such as your company name, job title, and business address.
  • Information related to your use of our website or services, such as your IP address, browser type, and device information.
  • Any other information you choose to provide to us.

Use of Your Personal Information

We may use your personal information for the following purposes:

  • To provide our services to you, including providing cyber security consultancy services, technical support, and customer service.
  • To communicate with you about our services, updates, and offers.
  • To improve our services and website, and to conduct market research.
  • To comply with legal obligations and regulatory requirements.

Sharing Your Personal Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your personal information with our trusted third-party service providers who perform services on our behalf, such as IT services, marketing and advertising, and customer service.

We may also disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to:

  • Comply with legal obligations or regulatory requirements.
  • Protect our rights, property, or safety, or the rights, property, or safety of others.
  • Investigate, prevent, or take action regarding illegal activities or suspected fraud.

Protecting Your Personal Information

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to safeguard your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Your Rights

You have the right to access, correct, or delete your personal information, and to object to or restrict the processing of your personal information. You also have the right to data portability and the right to withdraw your consent at any time. To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at hello@bigredbox.co.uk. We will respond to your request within one month.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. We will post the updated Privacy Policy on our website and notify you of any material changes. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.